Privacy Policy
Last updated: August 2026
1. Introduction
Genius Global Business (“we,” “us,” or “our”) operates the website geniusgb.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using the site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information when you interact with our website:
- Contact Form Data: When you submit our contact form, we collect your first name, last name, email address, phone number, and any message content you provide. This data is processed through Formspree for the sole purpose of responding to your inquiry.
- Live Chat Data: Our website uses a Chatwoot-powered live chat widget. If you initiate a chat, the messages you send and any contact information you voluntarily share are processed to assist you.
- Usage Data: We may automatically collect certain information about your device and visit, including your IP address, browser type, pages viewed, and time spent on the site. This data is used for analytics and to improve our website experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve and personalize your experience on our website.
- To analyze website usage and trends.
- To comply with legal obligations.
4. Third-Party Services
We use the following third-party services that may process your data:
- Formspree: Processes contact form submissions. See Formspree Privacy Policy.
- Chatwoot: Powers our live chat widget. See Chatwoot Privacy Policy.
- Meta / Facebook: If you use Facebook Login to interact with our services, Meta may process your data according to its own privacy policy.
5. Cookies
Our website may use essential cookies and similar technologies to ensure proper functionality. Third-party services integrated into our site (such as Chatwoot) may also set their own cookies. You can control cookie preferences through your browser settings.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention & Deletion
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. You may request deletion of your data at any time. Please refer to our Data Deletion page for instructions.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to withdraw consent. To exercise these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Genius Global Business
50, Rue 8600, Escaliers C, 2ème étage, C-2-4
Z.I Charguia 1, 2035 Tunis, Tunisia
Email: contact@geniusgb.net